Skip to content

Nordens Audit Ltd

Service Charge Audit

Our Service Charge Audit provision is designed to help property managers and landlords meet regulatory requirements, ensuring transparency and fairness in managing service charge accounts. We work closely with you to review financial records, validate supporting documentation and assess internal controls to identify discrepancies and provide clear, actionable insights which enhance operations and protect tenant trust.

Contact Us

Our Service Charge Audits offer an independent, thorough review of service charge accounts to ensure fairness, transparency, and compliance with regulations. Our experienced team examines expenses, validates supporting documentation, and assesses value for money, helping to clarify charges and resolve any discrepancies. This proactive approach not only enhances tenant trust but also supports landlords and property managers in maintaining transparent, compliant service charge practices.

How we help

We help property managers and landlords identify any discrepancies, risks, or compliance issues in managing service charge accounts, ensuring alignment with regulatory standards. Our Service Charge Audit services enable you to manage risks effectively, build trust with tenants, and uphold your organisations reputation. By reinforcing financial transparency and operational efficiency, we support the long-term success of your property management, ensuring stability and compliance within the housing sector.

Here’s how our team can help with Service Charge Audits:

Comprehensive Financial and Operational Assessment

We conduct thorough evaluations of your financial records and operational practices to identify any discrepancies, inefficiencies, or areas of concern, providing you with a clear picture of your organisations financial health and risks.

Clear and Transparent Reporting

Our audits deliver straightforward, accessible reports that highlight key findings, risks, and areas for improvement, enabling you to effectively communicate your Tenant Management Organisations (TMO’s) performance and foster trust with tenants and stakeholders.

Risk Identification and Mitigation

We identify potential risks such as financial mismanagement or governance issues, providing actionable recommendations to address these challenges, protect assets, and maintain accountability.

Compliance and Best Practice Guidance

We ensure your organisation is fully compliant with regulatory requirements and offer guidance on improving governance, internal controls, and operational processes to prevent future issues.

Strategic Advice for Long-Term Success

Based on our findings, we offer tailored advice to strengthen your TMO’s financial practices and operational efficiency, ensuring long-term sustainability and enhancing service delivery for tenants.

Whether you’re addressing compliance issues, operational inefficiencies, or regulatory risks, our Service Charge Audit offers comprehensive, tailored insights that strengthen your organisations financial transparency and service charge practices. Work with our expert team to identify risks, enhance internal controls, and ensure full compliance with regulatory standards, supporting your organisation’s long-term success and building trust with tenants and stakeholders alike.

Contact Us

Meet Our Experts

Our Audit team is dedicated to providing meticulous and insightful financial reviews that go beyond compliance. Combining technical expertise with a deep understanding of your business, our specialists deliver clear, actionable insights to enhance your financial performance and governance. Whether it’s statutory audits, internal audits, or bespoke assurance services, we’re here to ensure your financial reporting is robust, accurate, and adds real value to your business.

Lorraine Curtis

Director & Head of Audit

Rafail Rafailov

Audit

Get In Touch

    Upon submitting your form Nordens will process your information in line with our privacy policy.

    Testimonials

    Case Studies

    View all case studies

    Why Choose Nordens for Service Charge Audits?

    Default Image

    1) Tailored Compliance Solutions

    We work closely with you to assess your organisations unique service charge requirements, conducting a thorough review of financial management, expense allocations, and regulatory compliance. Our goal is to identify areas for improvement, helping you manage risks effectively and ensure transparent service charge practices.

    FAQs

    01

    Why does my organisation need a service charge audit?

    A service charge audit ensures that your organisations financial practices are transparent, compliant with regulations, and fair to tenants. It helps identify potential risks, discrepancies, and inefficiencies, strengthening internal controls, enhancing service quality, and maintaining trust with both tenants and stakeholders.

    02

    What does the service charge audit process involve?

    The service charge audit process involves a thorough review of financial records, expense allocations, supporting documentation, and compliance with regulatory standards. Our team will assess any risk areas, validate charges, and provide actionable recommendations to help improve transparency, accuracy, and operational efficiency.

    03

    How often should service charge audits be conducted?

    Service charge audits are typically conducted annually to maintain transparency and ensure compliance. However, the frequency can vary based on organisational size, the complexity of service charge structures, or changes in regulatory requirements affecting service charge management.

    04

    What happens if issues are found during a service charge audit?

    If issues are identified, our team will provide clear, actionable recommendations to address any discrepancies or inefficiencies. We’ll support you in implementing improvements, strengthening internal controls, and ensuring compliance, helping protect the financial integrity of your service charge accounts and supporting long-term operational success.

    View all Insights

    Our Service Charge Audits offer comprehensive, reliable insights to help you manage service charge accounts with transparency and efficiency. From validating expenses to reviewing supporting documentation, our audits are tailored to enhance compliance, accountability, and value for money. Contact us today to learn how we can support your organisation in maintaining regulatory compliance, fostering tenant trust, and ensuring sustainable success in service charge management.

    Contact Us